Instant messaging session escalation to audio/video conference is available directly from conversation window. Skype for Business: Audio calls are available between individual users. Microsoft Teams: Supports the same functionality as Skype for Business. Automatic status change for users that are away or currently in audio/video conference, or based on the user calendar. Skype for Business: Status can manually be set from application presets. A minor issue currently present in Teams is conversation history loading time is slow. Search is also available directly from chat. Microsoft Teams: Conversation history is saved on Teams server and is available in an active chat window. Searching the history is only possible with mail client applications (Microsoft Outlook\Outlook Web App). During conferences, the history is being saved in each participant’s mailbox. When the same conversation is open again, message history is not visible. Skype for Business: Conversation history is being saved in the related user mailbox when the conversation is closed. #Teams vs skype for business OfflineAbility to send messages to offline users and access to offline message history. Ability to create channels and manage channel subscriptions. These applications can be obtained/purchased from the Teams Store, or developed and published to the Teams store page. Ability to create a permanent group and manage its membership, it is possible to rank instant messages in individual sessions and conferences, bookmark messages, use of different applications within the conversation window. Microsoft Teams: allows instant message exchange between individuals and groups of users. Instant messages cannot be sent to offline users. Skype for Business: allows instant message exchange between individuals and groups of users in a form of an IM-Conferences. Possible Enterprise Voice systems integration.
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